Frequently Asked Questions

Can't find what you're looking for? Contact support and we'll get back to you as quickly as we can.

How do I know a part will actually fit my vehicle?

Select your vehicle's year, make, model, and engine before searching. Every result is checked against your specific vehicle before it's shown to you — we don't list parts that don't fit what you selected.

What is a core charge, and do I get it back?

Some parts — mainly starters, alternators, and other remanufactured components — carry a refundable core deposit set by the manufacturer. It's charged alongside the part and is not extra profit for us; return your old part (the "core") and the deposit is refunded. Core charges are shown clearly on the part page and at checkout before you pay.

What areas do you deliver to, and how fast?

Same-day delivery is available in Hialeah, FL and the surrounding South Florida area. Enter your address at checkout to confirm you're in range and see today's delivery cutoff time — orders placed after the cutoff are still fulfilled the next available day.

What if the part I ordered doesn't fit or arrives damaged?

Contact us through our support page as soon as you notice — include your order number. We'll work out a replacement or refund. See our Returns policy for full details.

Is it safe to pay on this site?

Yes. All payments are processed by Stripe, one of the largest payment processors in the world — we never see or store your card details. You'll get an order confirmation email as soon as payment is completed.

Do I need an account to order?

No — checkout as a guest with just your email and delivery address. You can optionally create an account afterward to track order history and save vehicles.